Indonesia Arrival Card Assistance
Travellers entering Indonesia may need to complete the required Arrival Card or declaration before arrival. Visa Nest helps you check your details, prepare the information correctly, and avoid common mistakes that can cause delays at immigration.
Quick Answer
Travellers entering Indonesia may need to complete the required Arrival Card or declaration before arrival in accordance with current Indonesian government entry requirements. The process depends on your nationality, visa type, port of entry, and the current system requirements at the time of travel. Guided assistance starts from €55, and overstay fines are IDR 1,000,000 per day. Visa Nest provides guided assistance to help you prepare and submit correctly according to current Indonesian government requirements.
What is the Arrival Card and Who Needs It?
The Indonesia Arrival Card is an entry declaration that asks for passport details, accommodation address, flight number, length of stay, and purpose of visit. Immigration officers use it to verify travellers at airports such as Ngurah Rai (DPS), Soekarno-Hatta (CGK), Juanda (SUB), and other ports.
Most travellers arriving for tourism, business meetings, or family visits need the Arrival Card if the current system requires it. Visa requirements and Arrival Card rules can differ by nationality. We see every week that travellers turn up with incomplete or mismatched details because their flight, hotel, or visa information was entered incorrectly.
| Traveller Type | Usually Needs Arrival Card | Key Risk |
|---|---|---|
| Tourist (eVOA / VOA) | Often yes | Wrong hotel name or flight |
| Business Visitor | Usually yes | Sponsor details mismatch |
| Transit Passenger | Sometimes | Does not clear immigration |
| KITAS / Long Stay | Usually yes | Old address still listed |
Arrival Card Guidance Fees and Options
If you want a human review before you travel, Visa Nest offers guided Arrival Card assistance as an add-on to your visa or entry preparation. We verify passport details, accommodation address, visa type, flight info, and any health or customs declaration wording. The starting guidance fee is €55 for a standard review; complex family or group bookings may require a brief case discussion first.
Starting Guidance Fee
From €55
Typical Turnaround
Within 2–4 hours
Documents Needed
Passport, flight, accommodation
Overstay Rule
IDR 1,000,000 per day
Common Arrival Card Mistakes We See
- ✗Accommodation address entered incorrectly or as a placeholder booking
- ✗Visa type or number copied from an old or cancelled document
- ✗Name mismatch between passport and Arrival Card submission
- ✗Leaving submission until the last hour before departure
- ✗Skipping confirmation or losing the submission reference
- ✗Using an outdated template because the online form layout changed
Pre-Arrival Checklist for Indonesia Entry
- ✓Confirm your visa or eVOA approval and travel date
- ✓Check your accommodation booking name against your passport name
- ✓Verify your arrival airport and terminal
- ✓Keep a digital and printed copy of your approval or confirmation
- ✓Check Indonesian baggage and customs declaration rules
- ✓Save Visa Nest’s WhatsApp number for last-minute checks
Who May Need Arrival Card Assistance?
First-Time Indonesia Visitors
Travellers visiting Indonesia for the first time who want to ensure their Arrival Card information is complete and correct before arrival.
Frequent Travellers
Regular visitors who want to confirm current Arrival Card requirements, as procedures can change between visits.
Families Travelling Together
Families needing to complete multiple Arrival Cards and ensure consistency and accuracy across all declarations.
Business & Long-Stay Visitors
Business visitors and long-stay travellers who want to correctly declare their purpose of visit and accommodation details.
Information Usually Needed for the Arrival Card
Requirements may vary based on current Indonesian government requirements and system updates.
What Visa Nest Helps With
How Arrival Card Assistance Works
Submit Your Arrival Details
Share your arrival date, airport, nationality, visa type, accommodation, and flight information via the form below.
Visa Nest Reviews Your Case
Our team reviews your trip details, confirms Arrival Card requirements for your nationality and entry point, and identifies any potential issues.
Guided Information Preparation
Visa Nest guides you to prepare the required information correctly and completely, including accommodation address, visa details, and purpose of visit.
Submission Support
Visa Nest guides you through the submission process according to current Indonesian government requirements and confirms your submission is complete.
Pre-Arrival Confirmation
We confirm your Arrival Card is in order before departure so you can travel with confidence.
Common Arrival Card Mistakes to Avoid
- ✗Entering accommodation address incorrectly or using a placeholder address
- ✗Mismatching the visa type or number with the actual visa document
- ✗Leaving the Arrival Card incomplete or submitting without reviewing all fields
- ✗Using a nickname or shortened name instead of the full name as shown on the passport
- ✗Submitting the Arrival Card too late — some requirements have a pre-arrival timeframe
- ✗Not keeping the submission confirmation or reference number before travel
- ✗Using outdated Arrival Card instructions — requirements may have changed since your last visit
Get Arrival Card Help
Submit your travel details and Visa Nest will review your Arrival Card requirements and guide you through the process.
Important Disclaimer
Visa Nest provides guided assistance to help travellers prepare and submit their Arrival Card information according to current Indonesian government requirements. Visa Nest is an independent consultancy and is not affiliated with or authorised by the Indonesian government or immigration authority. Entry requirements including Arrival Card obligations may change. Final entry decisions are always subject to Indonesian immigration officers and the relevant authorities at the port of entry.Not sure what your Arrival Card needs to include?
Get free guided help — we'll review your trip details before you travel.
Arrival Card Frequently Asked Questions
Travellers entering Indonesia may need to complete the required Arrival Card or declaration according to current Indonesian government requirements. Requirements can depend on your nationality, port of entry, visa type, and applicable entry rules at the time of travel. Visa Nest advises based on your specific trip details.
Indonesia has had an electronic Arrival Card system allowing pre-arrival completion. The availability and process depend on the current system status and applicable requirements at your time of travel. Visa Nest guides you through the correct process based on current requirements.
Incorrect or incomplete Arrival Card information may cause delays at immigration upon arrival, requests for correction, or complications with your entry. Visa Nest helps you review your information before submission to minimise the risk of errors.
Yes. The Arrival Card is a declaration or entry form that travellers may be required to complete separately from any visa. A visa grants permission to enter and stay in Indonesia, while the Arrival Card is a declaration about your trip details, accommodation, and personal information required by Indonesian immigration.
Requirements for transit passengers depend on the nature of the transit, the airport, and whether the passenger clears immigration. Some transit passengers may not require an Arrival Card if they do not pass through immigration. Visa Nest advises based on your specific transit situation.
If you have completed an electronic Arrival Card, your confirmation should be available via the system you used to submit it. Visa Nest helps you verify the status of your submission and advises on next steps if there is a problem with your confirmation.
Visa Nest provides guided assistance to help you correctly prepare and submit your Arrival Card information. Our team reviews your details, checks for potential errors, and guides you through the submission process. We guide your application according to current Indonesian government requirements.